Technical Writer

About DataWeave

Digital Commerce capabilities are fundamental to winning today’s shoppers. The pandemic has accelerated eCommerce adoption across the globe with multiple options for consumers to research, compare and buy products. Solutions that provide actionable data-driven insights have become fundamental to eCommerce growth and critical in optimizing these investments.

DataWeave is a leading provider of advanced sales optimization solutions for Digital Commerce businesses, consumer brands, delivery intermediaries, and marketplaces. Our machine learning-enabled SaaS platform provides over 400 global brands and retailers with streamlined access to Digital Shelf Analytics and Dynamic Pricing solutions used to develop data-driven growth strategies and to make high-frequency business decisions that accelerate revenue growth and drive profitability.

Our actionable, Digital Market Intelligence is generated by aggregating and analyzing data captured daily on over 100 million products found on the Web, tracking competitive KPI performance within critical business areas like Pricing, Promotions, Content Audits, Product Availability, Merchandising, Search and Media, Sales and Market Share, and Ratings and Reviews.

Products @DataWeave

We, the Products team at DataWeave, build data products that provide timely insights that are readily consumable and actionable, at scale. Our underpinnings are: scale, impact, engagement, and visibility. We help businesses take data-driven decisions everyday. We also give them insights for long-term strategy’. We are focussed on creating value for our customers and help them succeed. We are also responsible for creating and maintaining internal products and tools that help the rest of the organization scale. Our data science, data quality, CSM, and marketing teams use tools built by us. They are our internal customers.

Roles & Responsibilities

  • Obtain a deep understanding of products and services to translate complex product/tool information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
  • Evaluate current content and develop innovative approaches for improvement
  • Research, outline, write and edit new and existing content, working closely with various tech teams
  • Independently gather information from subject matter experts to develop, organize, and write technical manuals, specifications, and process documentation
  • Work with development and delivery leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

Skills & Requirements

  • Bachelor’s degree in a relevant technical field
  • 4-6 years’ industry experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering / technical teams
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Previous software development experience is a bonus
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Job Location:
Bangalore, India

Address:
InfoWeave Analytics Pvt Ltd,
75/B Windsor, 3rd Floor,
Bannerghatta Rd, opp. Christ University,
Hulimavu, Bengaluru
Karnataka 560076
+(91) 80 618 52 222


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